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Privacy & Security

This document describes the policy of regarding information received about you during visits to our web site. It also describes measures taken by to ensure that your personal information is secure and handled appropriately.

Site Usage

You can visit to read product and company information without telling us who you are and without revealing any personal information. The only information we collect and store during normal web site usage is the name of your ISP (internet service provider), the web site that referred you to us, the pages you request, and the date and time of those requests. We use this information to generate statistics and measure site activity to improve the usefulness of customer visits. During normal web site usage we do not collect or store any personally identifiable information.

Collection of Information

All personal information that you provide us with is strictly for internal use by The Sound Post. Your email address is never shared with a third party and it is used only for order confirmations. You will not receive additional marketing from the unless you request to do so by signing up for our e-Newsletter.

If you register an account with us you are asked about your instrument and vocation. You are not required to answer this question; it is merely intended to help us present you with offers more suited to your needs and interests.

Use of Cookies

Cookies are used on this site in order to store the following information: preferred language, preferred currency, shopping cart details, and email address (if you do not logout). Please note that even if you do not logout, upon revisiting the site you will be prompted to enter your password before your account can be accessed. If you logout after a session, your email address will not be stored. No other personal data is recorded in cookies.


We use 256 bit SSL technology to secure sensitive information such as credit card details. SSL (Secure Sockets Layer) is a high-level industry standard security protocol used to protect confidentiality and security of data that is being transmitted through the internet. Connections that have been secured by SSL are denoted by the letters "https" in the URL.

Call us toll-free: 1-800-363-1512  

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